je77u Privacy Policy

je77u ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and uses je77u Casino at je77u.org. This Privacy Policy describes in plain language what personal information we collect, why we collect it, how we use and store it, with whom we may share it, and how you can exercise your data rights. This policy applies to all users of the je77u website and any mobile-browser interface through which the Platform is accessed.

By registering an account on je77u Casino or by continuing to use the Platform after this Privacy Policy has been published, you consent to the collection and processing of your personal data as described in this document. If you do not agree with the terms of this Privacy Policy, you should not register an account or continue using the Platform. We encourage all players to read this policy carefully and contact us at [email protected] if they have any questions or concerns.

je77u Casino collects personal data from you in several ways: directly when you register or interact with the Platform, automatically through your use of the website, and from third parties such as payment processors. The categories of personal data we collect include:

• Identity data: your full name, date of birth, and any government-issued identification document details provided during KYC verification.
• Contact data: your mobile phone number and any email address you provide during registration or when contacting support.
• Account data: your chosen username, account preferences, game history, betting activity, deposit and withdrawal transaction records, and bonus usage history.
• Payment data: the partial account identifiers (such as the last four digits of a bKash or Nagad number) associated with your deposits and withdrawals. Full payment credentials are handled directly by your mobile banking provider; je77u does not store full card numbers or mobile banking PINs.
• Technical data: your IP address, device type, browser type, operating system, screen resolution, time zone setting, and session logs collected automatically when you visit the Platform.
• Communications data: records of any messages, emails, or chat interactions you have with the je77u support team, including the content of those communications.

We collect only the personal data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless required to do so by applicable law or with your explicit consent.

je77u Casino uses the personal data it collects only for lawful, specified purposes. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The primary purposes for which we use your personal data are:

• Account registration and management: to create and maintain your je77u Casino account, verify your identity, process your login credentials, and keep your account information up to date.
• Transaction processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all transactions carried out on your account.
• Regulatory compliance: to fulfil our anti-money-laundering (AML) obligations, conduct age and identity verification (KYC), and meet any other legal or regulatory requirements applicable to the operation of an online gaming platform.
• Customer support: to respond to your queries, complaints, and support requests, and to maintain records of our communications with you so that we can deliver consistent, high-quality service.
• Platform improvement and fraud prevention: to analyse usage patterns and technical data in order to improve the Platform's performance, security, and user experience, and to detect, investigate, and prevent fraudulent or prohibited activity.
• Marketing communications: to send you promotional offers, bonuses, and news about je77u Casino by SMS or other messaging channels, where you have provided consent or where we have a legitimate interest to do so. You may opt out of marketing communications at any time by contacting [email protected].

je77u Casino processes your personal data on the following legal bases:

• Contractual necessity: processing your identity, contact, account, and payment data is necessary to fulfil the contract between you and je77u Casino — specifically, to provide the gambling and betting services you have registered to use.
• Legal obligation: processing data to comply with AML regulations, KYC requirements, and any other applicable legal or regulatory obligation imposed on us as an operator of an online gaming platform.
• Legitimate interests: processing technical data and usage data to improve Platform security, detect and prevent fraud, improve the product experience, and protect the Platform's integrity against abuse. We balance our legitimate interests against your data rights at all times.
• Consent: where we send you marketing messages or process your data for any purpose that is not covered by the legal bases above, we will ask for your explicit consent first and process your data only in ways that fall within the scope of that consent.

je77u Casino does not sell your personal data to third parties. We may, however, share your personal data with the following categories of recipients where it is necessary and lawful to do so:

• Payment service providers: we share the minimum necessary transaction data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Technology and service providers: we may share data with third-party technology vendors who provide services integral to the operation of je77u Casino (for example, game providers such as Pragmatic Play or Evolution Gaming, cloud hosting providers, and analytics tools). These vendors process data only on our instructions and are contractually obligated to keep it confidential.
• Regulatory and law enforcement authorities: we may be legally required to share your data with government bodies, law enforcement agencies, financial intelligence units, or courts. In such cases we will share only the data strictly required and will notify you where we are legally permitted to do so.
• Business successors: in the event of a merger, acquisition, or sale of all or part of je77u's business, your personal data may be transferred to the acquiring entity as part of the business assets. You will be notified of any such transfer as required by applicable law.

Where we share data with third-party service providers, we require them by contract to implement appropriate technical and organisational measures to protect your personal data and to process it only in accordance with our instructions and applicable law.

je77u Casino is designed specifically for players in Bangladesh who use mobile banking services such as bKash, Nagad, Rocket, and Upay as their primary payment method. When you make a deposit or withdrawal using one of these services, the transaction is initiated through your mobile banking provider's own interface. je77u receives only a transaction reference and a partial account identifier (such as the last four digits of your mobile banking number) sufficient to reconcile the transaction against your casino account. je77u does not receive, store, or have access to your full mobile banking account number, PIN, or one-time password (OTP).

Players who use Visa or Mastercard for deposits are subject to those providers' own card data security standards (PCI-DSS compliance). Card details entered during a payment are handled entirely by the relevant payment processor and are not transmitted to or stored on je77u's servers. je77u retains only the last four digits of the card number and the card type for account reconciliation purposes.

je77u Casino uses cookies and similar tracking technologies to operate the Platform and improve your experience. Cookies are small text files placed on your device when you visit a website. We use the following types of cookies:

• Strictly necessary cookies: these are essential to the operation of the Platform. They enable core functions such as logging in, maintaining your session, and processing transactions. These cookies cannot be disabled without breaking core Platform functionality.
• Performance and analytics cookies: these help us understand how players interact with the Platform — for example, which pages are visited most frequently, how long sessions last, and where players encounter errors. This data is used in aggregate form to improve the Platform.
• Functional cookies: these remember your preferences and settings, such as your language selection and display preferences, so that you do not have to re-enter them each time you visit.
• Session security cookies: these are used to protect your account session from cross-site request forgery (CSRF) and other common web security threats. They expire when you close your browser or log out.

You can control and manage cookies through your mobile browser settings. Disabling strictly necessary cookies will impair the Platform's core functionality. Disabling performance or functional cookies will not prevent you from using the Platform but may affect your experience. je77u Casino does not use third-party advertising cookies or cross-site tracking cookies.

je77u Casino retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, and in any case for as long as required by applicable law. In general, we apply the following retention periods: account and identity data is retained for the duration of your account and for a period of at least five (5) years after account closure to meet AML and KYC regulatory requirements; transaction records are retained for a minimum of five (5) years from the date of each transaction; communications data (support tickets, chat logs) is retained for two (2) years from the date of the last communication.

When your personal data is no longer required for any lawful purpose, je77u will securely delete or anonymise it. Anonymised data (data from which you can no longer be identified) may be retained indefinitely for statistical and analytical purposes.

As a player on je77u Casino, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request:

• Right of access: you have the right to request a copy of the personal data we hold about you and to receive information about how we use it.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: in certain circumstances you have the right to request that we delete your personal data. This right is subject to our legal obligations to retain data for AML, KYC, and other regulatory purposes, which take precedence where applicable.
• Right to restrict processing: you have the right to ask us to restrict the processing of your personal data in certain circumstances — for example, while we investigate a dispute about the accuracy of your data.
• Right to data portability: where processing is based on your consent or on a contract, you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format.
• Right to withdraw consent: where we process your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

We will respond to all data rights requests within 30 days of receipt. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive.

je77u Casino implements appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting data access to authorised personnel only, regular security assessments and penetration testing of the Platform's infrastructure, and multi-factor authentication requirements for internal administrative access.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, je77u Casino will take prompt action to contain the breach and will notify you as required by applicable law. We maintain an internal data breach response procedure to ensure that breaches are identified, contained, and reported in a timely and organised manner.

je77u Casino is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will immediately delete that data and close the associated account. If you believe that we may have inadvertently collected data from a person under 21, please notify us immediately at [email protected]. We take our responsibilities with respect to underage gambling extremely seriously and age verification is a mandatory step in our registration process.

The je77u Casino Platform does not contain links to third-party websites. All navigation within the Platform stays within je77u.org. This Privacy Policy applies only to data processed by je77u Casino in connection with your use of the Platform. It does not apply to data processed by your mobile banking provider (bKash, Nagad, Rocket, Upay), your internet or mobile network operator, or any other third-party service you use in connection with making payments to or from your je77u account. We recommend that you review the privacy policies of those third parties separately.

je77u Casino reserves the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last updated" date at the top of this page. Where practicable, we will also notify registered players of significant changes by sending a message to the mobile number associated with their account.

Your continued use of je77u Casino after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We recommend that you review this Privacy Policy periodically to stay informed of how we handle your personal data. The current version of this Privacy Policy is always available on the Platform at je77u.org/privacy-policy.

If you have any questions, concerns, or complaints about this Privacy Policy or about how je77u Casino handles your personal data, please contact our support team. We are committed to addressing all privacy-related queries promptly, professionally, and in accordance with our obligations under applicable law.